Reliability Architecture
End-to-end reliability design for distributed, mission-critical platforms: SLAs, SLOs, redundancy strategies, failure domains, and runbooks.
Operational intelligence for complex systems
Engineering stability for the AI era.
Zyntra helps AI, robotics, telecom, and deep-tech companies build operational systems that prevent failures, cut MTTR, and let engineering teams scale with confidence.
Services
What Zyntra builds for you
We design the operational backbone that keeps complex systems reliable — from AI infra and robotics to e-commerce and telecom networks.
Incident Intelligence
Amazon-grade incident response: on-call design, escalation paths, MTTR reduction, RCA/COE mechanisms, and exec-ready incident reporting.
Operational Scale-Up Blueprint
Governance, cadences, KPIs, and team structure for companies going from “scrappy” to “enterprise-ready” without slowing engineers down.
Robotics & Smart Retail Ops
Stability and performance for hardware-software ecosystems — from FC robotics to smart carts and in-store autonomy.
Network Security Operations
Large-scale MFA rollouts, access controls, and network-level protections for thousands of sites and users.
Telecom & Monitoring Systems
Carrier-grade monitoring strategies across thousands of probes and servers, built on years of service assurance experience.
Frameworks
Signature Zyntra frameworks
Battle-tested in Amazon-scale environments and adapted for fast-growing AI, robotics, and infra teams.
Zyntra Reliability Architecture™
- •Design for graceful degradation and zero customer-impact failures.
- •Map dependencies, failure domains, and risk hotspots across services.
- •Define SLAs/SLOs and observability standards for each tier.
- •Build runbooks, playbooks, and automation paths.
Zyntra Incident Intelligence™
- •On-call structure, escalation matrices, and incident roles.
- •MTTR-focused workflows and tooling integrations.
- •RCA + COE process with clear ownership and follow-through.
- •VP/SVP-level reporting that tells the real risk story.
Zyntra Ops Scale-Up Blueprint™
- •Define cadences: ops reviews, launch reviews, peak readiness.
- •Align product, eng, and ops around shared metrics.
- •Introduce just-enough process that doesn’t slow execution.
- •Clarify ownership across teams and vendors.
Zyntra Peak Performance System™
- •Peak event simulations and game days.
- •Capacity planning and performance profiling.
- •Dashboards focused on early-warning signals.
- •Continuous improvement loops across incidents and launches.
→ Typically deployed in 6–12 week engagements.
Experience
Built on Amazon scale
Zyntra is led by Ravi Vyas, a Senior Global Technical Program Manager who has owned operations and reliability across Amazon’s most complex environments and assurance platforms.
Highlights
- •Global incident management for 2,000+ tier-1 e-commerce services.
- •Network security / MFA rollout across 6,000+ Amazon sites.
- •Robotics & smart cart operations across 370+ stores.
- •Service assurance deployments on 3,000+ Linux servers & probes.
- •Millions of dollars in avoided customer impact through proactive ops.
Where this matters for you
- •Your systems are growing faster than your operations.
- •Leadership wants better visibility and fewer surprises.
- •You need a reliability function, but don’t want to hire a full team yet.
- •You’re preparing for aggressive growth, funding, or major launches.
→ Zyntra plugs in as your fractional Director of Technical Operations.
Engagements
Ways to work with Zyntra
Choose the model that matches your stage and urgency. Every engagement is built around measurable improvements in reliability, MTTR, and operational clarity.
Fractional Director of Technical Ops
$8,500 – $20,000 / month
Ongoing leadership for reliability, incident ops, and operational design. Ideal for AI/robotics/infra teams that need senior ownership without hiring a full-time leader.
Reliability & Incident Projects
$35,000 – $75,000 / 6–12 weeks
Fixed-scope engagements to implement Zyntra frameworks, redesign incident response, and ship a concrete reliability roadmap with dashboards and playbooks.
Expert Advisory
$500 / hour
High-signal sessions for founders, CTOs, and operations leaders. Use this for strategy validation, architecture reviews, or preparing for scale and peak events.
Contact
Book time with Zyntra
Use Calendly for a quick intro call, or email directly if you prefer async context first.
Email: ravivyas22@gmail.com
Location: Austin, Texas (U.S.)
Typical clients: AI infra startups, robotics platforms, e-commerce operations, telecom/observability vendors, and deep-tech companies running mission-critical systems.
Prefer async? Send a short note with “Zyntra intro” in the subject line and a few bullets on your stack, customers, and current reliability challenges.